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If you’re a business owner who is looking to take your eCommerce operation to the next level, then you need to be looking into omnichannel features. BigCommerce has been leading the pack in this area, and their latest update has made their platform even more powerful. In this blog post, we will discuss all of BigCommerce’s omnichannel features in detail. We’ll explain what each one does and how it can help you improve your business.
Feedonomics & Omnichannel
BigCommerce has recently acquired Feedonomics in order to create the ultimate omnichannel selling experience, automating and optimizing your product catalog across channels. This is a great way to make sure that your products are being found by the right people. 28% of the top 1000 online retailers power their omnichannel strategy using Feedonomics.
Some great aspects of Feedonomics features are:
- Sync inventory and avoid overselling no matter where you make the sale.
- Strengthen brand engagement on every channel, across multiple storefronts.
- Merge offline and online sales, inventory, and accounting.
Channel Manager
The Channel Manager is the heart of BigCommerce’s omnichannel features. It allows you to manage all of your sales channels from one central location. You can connect to marketplaces like Amazon and eBay, as well as social media platforms like Facebook and TikTok. This is also a great place to find new channels to promote your products on.
Channel Manager makes it easy to keep track of your inventory and make sure that your products are being listed on the right channels. It also gives you the ability to create promotions and manage your orders from all of your sales channels in one place.
Order Manager
The Order Manager allows you to view and manage orders from all of your sales channels in one place. With Order Manager, you can keep track of your inventory, fulfill orders, and process returns from all of your channels in one central location. This is a great tool for businesses that sell on multiple channels, as it makes it easy to keep track of your inventory and orders.
Order Manager also allows you to create custom order statuses, so you can keep track of your orders from start to finish. You can also use Order Manager to create shipping labels and track your orders.
Customer Manager
The Customer Manager is another great tool that BigCommerce offers. It allows you to keep track of all your customers in one place. This is a great way to keep track of your best customers and make sure that they’re being taken care of. The Customer Manager also allows you to create custom customer groups, so you can segment your customers based on their needs.
Inventory Manager
The Inventory Manager is a tool that allows you to keep track of your inventory in one place. With the Inventory Manager, you can see what products are in stock, what products are low on stock, and what products need to be reordered. This is a great tool for businesses that sell on multiple channels, as it makes it easy to keep track of your inventory and orders.
Learn More at EYStudios
BigCommerce’s omnichannel features are some of the most powerful in the eCommerce industry. If you’re looking to take your business to the next level, then you need to be using them. These tools will help you manage all of your sales channels from one central location. Looking to learn more about BigCommerce and omnichannel strategy? Reach out to EYStudios or join us for our upcoming webinar, Omnichannel for eCommerce: Actionable Strategies Beyond the Buzzwords on May 24th at 1 p.m. We’ll be joined by a special guest Caitlin Dell’Orfano from BigCommerce.